Intermittent Authorization Issues

Incident Report for KUBRA

Resolved

After additional investigation, this issue has been resolved with no action on our part as the downstream system recovered.

Posted Apr 22, 2026 - 11:50 MST

Identified

We have identified that these issues are related to a downstream incident with a 3rd party vendor. We are looking into resolutions for this issue.

Posted Apr 22, 2026 - 11:40 MST

Investigating

We are seeing intermittent authorization issues across the platform.

Posted Apr 22, 2026 - 11:30 MST

This incident affected: KUBRA® Platform Services (Datafeeds, Geo API, Message Delivery, Message History, Template Manager, Access Control API, Authentication API), Storm Center™ (Storm Center™ Batch), and KUBRA® IQ™ (KUBRA IQ™).